Terms of use
Last updated: 16 September 2026
1. Purpose
These terms of use («Terms») govern access to the website lovaeapp.com and to the Lovae mobile app («the Service»), published by SDT (French SASU, share capital €100, RCS Toulouse 999 633 100, registered office: 4 impasse Gabriel Laurens, 31110 Bagnères-de-Luchon). Use of the Service implies full and unreserved acceptance of these Terms.
2. Access to the Service
The site is freely accessible to anyone with an internet connection. The Lovae app is downloadable from the App Store and Google Play. Creating an account is required to access the personalised features of the app.
3. User account
The user undertakes to provide accurate information when creating her account and to keep her credentials confidential. Any activity carried out from her account is deemed carried out by her. She may delete her account at any time from the app.
4. Premium subscriptions
Some features are accessible via a Premium subscription, managed by the App Store. Current pricing is shown on the Pricing page. The subscription renews automatically unless disabled in Apple settings. Cancellation takes effect at the end of the current period, with no refund for the period started. When a free trial is offered, it must be canceled at least 24 hours before it ends, from your Apple settings: otherwise the subscription is charged automatically and no refund is granted for a missed cancellation. On the web, a 30-day free trial may be offered, once per person: you can cancel anytime before it ends from your account area (Stripe portal) to avoid any charge; otherwise the subscription is charged automatically at the end of the trial.
5. Purchases on the site and right of withdrawal
The digital book is sold as a single purchase, and the Premium subscription can also be taken out directly on lovaeapp.com: in both cases payment goes through Stripe. For those purchases made on the site, you have in principle a fourteen-day right of withdrawal. As both the book and the subscription are supplied immediately, you expressly request their immediate performance when ordering and expressly waive your right of withdrawal, through a checkbox on the payment page, before any charge. Under Article L221-28 of the French Consumer Code, the right of withdrawal can no longer be exercised once the digital content has been supplied or the service fully performed with your agreement. The full terms of sale are set out in the terms of sale.
6. Intellectual property
All content of the Service (text, illustrations, code, visual identity, Lovae brand) is protected by copyright and remains the exclusive property of SDT. Any reproduction or reuse, in whole or in part, without prior written authorisation is forbidden.
7. Health disclaimer
Lovae is a cycle-tracking and wellness tool. The content provided (recipes, routines, articles) is for information only and does not constitute medical advice. For any health question, consult a qualified professional. Lovae never replaces medical care.
8. Liability
The publisher commits to all reasonable means to ensure continuous and secure access to the Service, without being able to guarantee it. The publisher cannot be held liable for the consequences of an interruption, a loss of data or a non-compliant use of the Service.
9. Personal data
The processing of personal data is detailed in the privacy policy.
10. Changes to the Terms
These Terms may be changed at any time. The last update date is shown at the top of the page. Continued use of the Service after a change constitutes acceptance of the new terms.
11. Governing law
These Terms are governed by French law. Any dispute about their interpretation or performance will be submitted to the competent courts after an attempt at amicable resolution. For any question: contact@lovaeapp.com.