Delete my data

Lovae, the women's wellness app published by SDT (a French simplified joint-stock company, RCS Toulouse 999 633 100), lets you delete some of your data without closing your account. You can also export everything before deletion, in accordance with the General Data Protection Regulation (GDPR).

Erase a journal entry

1. Open the Lovae app.
2. Go to the Calendar tab and select the day concerned.
3. Tap the entry to erase (period, mood, sleep, pain, etc.).
4. Tap the trash icon or Reset.

Deletion is immediate, both on your phone and on our servers.

Erase all my cycle data

1. Open the Lovae app.
2. Tap the Profile icon at the top right.
3. Select Settings > Privacy.
4. Choose Reset my cycle data.
5. Confirm the request.

This action erases all journal entries (period, symptoms, mood, sleep, activity, food, gynaecological observations) while keeping your account, profile and preferences. You can start using Lovae again with a blank journal anytime.

Export my data before deletion

Lovae lets you export all your data in a readable format (PDF + JSON) before deletion, in accordance with article 20 of the GDPR (right to portability).

1. Profile > Settings > Privacy > Export my data.
2. The export is generated and downloadable from the app.

Delete my data by email

If you no longer have access to the app, write to contact@lovaeapp.com from the address linked to your account, listing the data to delete (e.g. full journal, PCOS/endo data, plates, etc.).

Your request is processed within 30 days maximum in accordance with GDPR.

Data retained

If you choose a partial deletion (without closing your account), we keep:

• Your email and authentication credentials
• Your first name, date of birth, health journey
• Your preferences (notifications, contraception, language)
• Your Premium subscription status

To delete everything permanently, see the page Delete my account.

A question?

For any question about deleting your data, write to contact@lovaeapp.com.